Thunder Bay HIFIS
Homeless Individuals and Families Information System
Thunder Bay HIFIS
Homeless Individuals and Families Information System
Homeless Individuals and Families Information System
Homeless Individuals and Families Information System
Our team is a collective of dedicated academics, experienced community partners, and passionate students. This collaborative approach brings together diverse perspectives and expertise, strengthening our ability to address homelessness effectively.
HIFIS is a web-enabled Homelessness Management Information System (HMIS) that allows multiple service providers within Thunder Bay to implement coordinated access, document client-level service transactions and plans across a broad range of organizations.
We follow Reaching Home directives working alongside Lakehead University, the LSPC, the Thunder Bay Indigenous Friendship Centre (TBIFC), Connected Minds and the Coordinated Housing Access Table (CHAT), and service providers in Thunder Bay to help drive a coordinated and evidence-based response to homelessness.
The Lakehead Social Planning Council (LSPC), as the Community Entity for Reaching Home in Thunder Bay, uses federal funding to support Lakehead University in hosting and managing HIFIS—the central data system for the city’s homelessness response. Through this role, LSPC provides overall leadership, coordination, and accountability for homelessness data across the region, ensuring that information is collected consistently, analyzed rigorously, and used to guide system-level decisions.
LSPC’s oversight and system-planning expertise, combined with Lakehead University’s technical excellence and academic strength, create one of the most robust homelessness data infrastructures in Northwestern Ontario. This partnership ensures high-quality data, strong governance, and a reliable foundation for community-wide performance measurement.
Working alongside the Thunder Bay Indigenous Friendship Centre (TBIFC), the Coordinated Housing Access Table (CHAT), frontline service providers, and all levels of government, LSPC and Lakehead University help drive a coordinated and evidence-based response to homelessness. Together, we are strengthening data quality, improving system alignment, and advancing a collective impact approach that supports better outcomes for people experiencing homelessness in Thunder Bay.







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